Privacy Policy

Information We Collect

• Account or profile data you provide, such as name, email address, flight history, and preferences.
• Device and usage data (app version, operating system, in-app interactions) used to maintain performance and diagnose issues.
• Log files and analytics generated by third-party services that help us understand stability, crashes, and usage trends.
• Advertising measurement data on iOS, such as app/device information, install and launch events, signup method, paywall views, checkout starts, selected conversion and activity events, subscription purchase details, and, depending on the provider, an internal user ID or advertising identifier data when iOS permits it. We use this information to measure whether advertising leads to installs, signups, subscriptions, or other important app actions.
• Subscription status (whether you hold an active subscription) managed by our payment partners. We do not collect or store your payment card details, billing address, or other financial information — all payment processing is handled by Apple.

Photos and Uploaded Content

Fleet may allow you to upload photos, images, or other content to the App. This content may include photos associated with aircraft, flights, profiles, or other features.

When you upload content to Fleet, we collect and store that content so we can provide the App's features. For example, we may store and display uploaded photos so that you can view them in your account or make them available according to the sharing or visibility settings you select.

Uploaded content may be visible to:

• You.
• Friends, selected users, other Fleet users, or broader audiences if you choose a sharing or visibility setting that allows that access.
• Fleet personnel, contractors, or service providers who need access to operate, support, secure, moderate, or improve the App.
• Other parties when required by law, legal process, safety needs, or to protect the rights of Fleet, our users, or others.

Fleet may access, view, review, or moderate uploaded content when reasonably necessary to:

• Provide and operate the App.
• Respond to support requests.
• Investigate reports of abuse, infringement, or other violations.
• Enforce our Terms.
• Detect, prevent, or address fraud, spam, security issues, or misuse.
• Comply with legal obligations.

Content you share or make visible to others is not private from those users or audiences. They may be able to view, save, screenshot, download, copy, or further share the content outside of Fleet. Fleet cannot control what others do with content after you choose to share it or make it visible to them.

You should not upload or share content that you do not want others to see, save, or share.

If you delete uploaded content or your account, we will delete or de-identify the content according to our normal retention practices, unless we need to retain it for legal, security, fraud prevention, dispute resolution, backup, or compliance reasons.

If you believe uploaded content should be removed, or if you have questions about how uploaded content is handled, contact us at thiago@fleet-planes.com.

How We Use Information

We use the information above to operate Fleet effectively, including:

• Maintaining, personalizing, and improving the app experience.
• Responding to support requests and providing customer service.
• Monitoring for bugs, performance problems, misuse, or unauthorized access.
• Measuring the effectiveness of our ads and understanding whether ads lead to app installs, account signups, or subscriptions.

Tracking Is Your Choice

On iOS, tracking permission is controlled by Apple and by you. Fleet may ask for Apple's App Tracking Transparency permission before allowing tracking or advertising identifier collection by advertising attribution and conversion measurement providers. You can choose Allow or Ask App Not to Track. The choice is yours.

If you do not allow tracking, Fleet keeps advertiser tracking and advertising identifier collection off for those ad measurement paths. Limited app events may still be measured without the advertising identifier where permitted. You can still use Fleet normally, and you can change your choice later in iOS Settings. Fleet will respect the permission status provided by iOS.

Data Sharing

We do not sell your personal information. We may share limited data only:

• With service providers that help deliver Fleet, including providers for database and authentication, subscription management, product analytics, advertising attribution and conversion measurement, and flight data. These providers are bound by their own privacy policies and confidentiality obligations.
• With advertising measurement providers, when applicable, to measure app events such as installs, launches, signups, paywall and checkout activity, selected conversion events, and subscription purchases. Fleet does not intentionally send your name, email address, flight history, aircraft collection, saved routes, payment card details, billing address, or Apple ID to these providers.
• When required to comply with law, regulation, or legal process.
• To investigate or prevent potential fraud, abuse, or threats to users.

Current Advertising and Analytics Providers

Our current advertising and analytics providers include:

• Meta — App Events and advertising attribution. Meta's handling of this data is described in its Privacy Policy and Business Tools Terms.
• TikTok — App Events and advertising attribution. TikTok's handling of this data is described in its Privacy Policy and Business Products (Data) Terms.
• Google Analytics for Firebase — product analytics, Google Ads attribution, and conversion measurement. Google's handling of this data is described in its Privacy Policy and Firebase privacy documentation.
• Mixpanel — product analytics. Mixpanel's handling of this data is described in its Privacy Policy.

We may replace or add providers that perform the same functions and process the same categories of information for the purposes described above. If a change materially expands the information collected, how it is used, or who it is shared with, we will update this policy and provide notice or request consent where required.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where our service providers operate. These countries may have different data protection laws. We may transfer and process data internationally as necessary to provide Fleet, subject to appropriate safeguards where required.

Data Retention

Information is retained only as long as needed for the purposes above or to meet legal requirements.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the information and content we collect, store, and process.

However, no method of transmission over the internet, mobile network, or electronic storage is completely secure. We cannot guarantee that information or content you provide to Fleet will never be accessed, disclosed, altered, lost, or misused without authorization.

You should use care when uploading or sharing content through Fleet, especially content you do not want others to see, save, copy, or share.

If we become aware of a security incident involving your information, we will take steps to respond as appropriate and comply with any notification obligations required by applicable law.

Your Choices

• Delete your account through the Fleet app's settings, or email thiago@fleet-planes.com with your user number.
• Your user number is shown next to your user name on the profile screen.
• When your deletion request is completed, we delete or de-identify personal data associated with your user ID according to our normal deletion practices, unless limited retention is required for legal, security, fraud prevention, dispute resolution, backup, or compliance reasons.
• Request an export of the personal data we hold about you by contacting us.
• Adjust device or platform privacy settings to limit analytics collection where supported.
• On iOS, you control tracking permission through Apple's App Tracking Transparency prompt and iOS Settings. Declining tracking does not remove access to Fleet features.

Children's Privacy

Fleet is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child provided information, contact us so we can delete it.

Updates

We may update this policy occasionally. The most recent version will be available in the App, and we may notify you via in-app messaging or other channels when changes are material.

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